Frequently Asked (FAQs)

❓Do you have a physical location?
We can be found at select pop up markets throughout the year.  Do contact us should you need to make a purchase.

❓Are all your candles the same?
Our candles are all hand decorated/painted and poured and there will be differences in each. We aim to do one or two of a kind only in our design & decorations and the scent blends also vary.

Upon request we can most certainly do a customised order.

❓How to store my candle and wax melts?
Keep your candle and wax melts, in a cool, dry place away from direct sunlight or intense light.

❓Do you have a minimum for customised orders?
For customised orders the following minimum amounts are required: 

๐Ÿ”–Mini size decorated scented candles - minimum 6
๐Ÿ”–Wax melt sachets (6 melts per sachet) - minimum 25 sachets
๐Ÿ”–Regular size decorated scented candles - minimum 6
๐Ÿ”–Mini Candle pods - minimum 25 

If your order is for an upcoming event, please make sure you contact us with sufficient time for us to accommodate your order.  (one month in advance is recommended- dependent on your requirements/product choice)

❓What are your candles and wax melts made of?
We primarily use Soy Wax with a minimum blend of paraffin wax

❓How long do your candles burn for?
On an average, our candles burn for 4-8 hours dependent on size and the environment (breezy room, etc)
We do not recommend leaving a candle burning unattended overnight. This is a dangerous fire hazard.

❓We got a candle with 2 or more wicks, do we burn only one?
Each wick needs to be lit, every time you light your candle. Lighting one wick at a time will not prolong the life of the candle but  can lead to wick drowning or uneven melt pools.

❓Do you deliver?
Delivery can be arranged, dependent on your location (within T&T).  This will incur an additional cost.  International orders can be discussed.

❓Can we pay on collection?
All orders require a 50% non refundable deposit, upon confirmation of all particulars.
The balance can be paid on collection.


PLEASE CALL / WHAT'S APP for more details: +1-868-359-1416

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